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Getting ifttt to add to RTM
If that headline made sense to you, then you’re in the right place :) The ifttt recipe The problem I had is that ifttt doesn’t by default integrate with RTM. So I’ve come up with a way that creates a...
View ArticleImporting Data Into SugarCRM
Working with SugarCRM (Pro, OnDemand) last week and discovered a wonderful thing! SugarCRM has been designed to import record ID numbers from other systems. So long as the id numbers you’re importing...
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Resolution of SugarCRM Not Sending Notifications
One of my clients had their SugarCRM notifications stop working. After a lot of testing, it turns out that if I set the FROM name to be the same as the FROM address it started working again.
View ArticleSugarCRM field visibility dependant on multiple values
I’ve often got cause to make fields in SugarCRM (Professional and Corporate editions) to only appear based on the value of another field. We can do this easily using SugarLogic in Studio using this...
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SugarCRM how to calculate a persons age
In SugarCRM we oft record a persons birth date (in the field birthdate). Sometimes it’s useful to know how old this person is. So we create a new field age_c (note: this can be of field type Integer or...
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2013-11-04 Link Roundup
A great metaphor, using cups of water, that explains Google, Apple, Microsoft, Amazon and the dance between them. There is no private cloud, no public cloud, just hybrid, and 68% of customers will...
View ArticleMySQL snippet for past and next 6 Months
Spent some time today working with DATEDIFF, DATE_ADD and all kinds of horrid looking code before realising that to do a MySQL query to get records where the date is in the past or the next x months...
View ArticleSugar logic to calculate days an opportunity has been open
We want to find out how many days an Opportunity in SugarCRM has been open, using a calculated custom integer field in SugarCRM Studio. I’m assuming you’ve already created a new custom integer field,...
View ArticleUsing a ternary expression to check if a value is null
Simple test to see if a field is null. I’m using this in Talend to determine if I copy the value into a new note field. You could use a length test, but if the field is a date, then you need to do it...
View ArticleFind duplicate records in SugarCRM
Find duplicate records in SugarCRM version 6.5 and version 7.1.
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Remove thousand separator in Integers in SugarCRM
We want to record a ‘Year’ value on a record in SugarCRM, but we don’t have a day and month to do with it, you can’t use a field that is of a ‘date’ type as that requires a full date (year, month,...
View ArticleWhat to expect when upgrading from SugarCRM 6.5.x to 7.1.5
What to expect when upgrading from SugarCRM 6.5.x to 7.1.5.
View ArticleHow to convert UTC time to current timezone in MySQL
Using SugarCRM (this client is using Enterprise 6.5.15) and we want the last two hundred items in the tracker table. The problem is that the `tracker`.`date_modified` field is in UTC time, not the...
View ArticleCreate demo data for SugarCRM databases
Generate records with Tidbit for various Sugar modules.
View ArticleSql snippet to show just opportunities from current month
I’m needing to do a sql query to show just the opportunities from the current month, the sql snippet for the WHERE clause to do this is the following: WHERE MONTH(opportunities.date_closed) =...
View ArticleSugarCRM screen formatting issue
Angel Magaña explains why, and how to fix SugarCRM screen formatting issue. Summary: it’s the cache folder permissions.
View ArticleHow to change default of Inbound to Outbound for scheduling calls in SugarCRM
When scheduling a call, the default selection for the ‘Direction’ field is ‘Inbound’. Your team primarily performs outbound calls so you would like the default value to be changed.
View ArticleSugar Logic bug with a workaround for date fields
A client is recording the expiry dates of staff blue cards in their SugarCRM database. So I used the following sugar logic to show if the blue card has expired or not:...
View ArticleMySQL – Counting how many rows have a particular value
Working on a SugarCRM dashboard today, and I needed to count how many records had one value and how many records had a second value. I then wanted to know what percentage the first value was of the...
View ArticleSQL Query ORDER BY last_name, then first_name
This snippet of MySQL code shows how to concatenate two fields into one column, also shows how to reverse the concatenation and order by last name then first name.
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